These General Terms and Conditions apply for the business relations whokeys.com and customers regarding the whokeys Games sales and related and services. Before using the whokeys, please read all guidelines and policies related to the whokeys.com (including any rules, conditions, processes, or usage provisions specified on any applicable product, program or service detail page, on any help or other informational page for the whokeys.com, or in any link from a detail page),  Description of the Service

The services provided by whokeys.com are made available and is accessible via this website. You understand and accept that your use (whether in the manner stipulated or otherwise) of the Service is at your own risk.

The services currently provided by whokeys.com include but shall not be limited to the following (the “Service”): CD Key sales and / or any other service made available by whokeys.com from time to time.

You must be 18 years or older to use the Service. Parental consent is needed or involvement shall be required in the event that you have not attained the age of 18. You must provide your full legal name, current region/country, a valid email address, and any other information needed in order to complete the sign up process. All information provided by you shall be true, accurate, current and complete. Sometimes we can ask additional information from the customer.

You are responsible for keeping your password secure. You are responsible for maintaining the confidentiality of the password and account and are solely and fully responsible for all activities that occur under your password or account, whether or not you have authorized such activities or actions. whokeys.com cannot and will not be liable for any loss or damage from your failure to maintain the security of your account and password.

Game codes are sent via email without any charge.

Game / codes are shipped worldwide.

Game / codes are shipped with no extra cost.

In general, Pre-Order products will be delivered before or on the official release date.
Special circumstances,due to official restrictions on delivery,delay in the overall market,a prompt refund is possible. We deliver in order of order as soon as possible,you will receive the anticipated game the most quickly from our site so we don't recommend a refunding with the same waiting situation in other stores.

As for game and codes once the code has been delivered and used by the customer there is no return or refund of any kind.
If we are not able to deliver for any reason, we will give you a full refund.
If you received an incorrect product, or if the game key (code) has not been activated, a refund/replace is possible.
If the Key (code) cannot be activated for some unknown reasons, contact us within 36 hours from the time of purchase, and a refund/replacement is possible.
No refund or replacement will be given once the Key (code) has been sent to you for more than 36 hours. No refund or replacement can be given once the Key (code) has been activated.
Refunds will not be issued based on technical failure of a game, failure to meet the minimum requirements to run the game on your computer or lack of enjoyment while playing the game.

whokeys.com reserves the right to cancel any incoming order which it might believe to be of suspicious nature (such as unauthorized / fraud payments etc.). Similar paid orders are refunded and the goods are not delivered.
Other General Conditions:
whokeys.com reserves the right to modify, suspend or terminate the Service for any reason, without notice at any time. whokeys.com shall not be liable to you or any third parties should whokeys.com exercise our right to modify, suspend or terminate the service or any part there of whokeys.com reserves the right to refuse to provide the service to anyone for any reason at any time.
Your use of the Service is at your sole risk. The Service is provided on an “as is” and “as available” basis without any warranty or condition, express, implied or statutory including but not limited to implied warranties of merchantability and fitness of particular purpose.
You expressly understand and agree that whokeys.com shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, or damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the Service.
In no event shall whokeys.com or our suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site, our services or this agreement (however arising including negligence). You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party or your use of the Service and/or our site.
The Service may provide, or third parties may provide, links to other World Wide Web sites or resources. Because whokeys.com have no control over such sites and resources, you acknowledge and accept that whokeys.com is not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any information, data, text, music, sound, photographs, graphics, video, messages, tags, or other materials (“Content”), advertising, products or other materials on or available from such sites or resources. As such, you also acknowledge and accept that whokeys.com does not and is not obligated to examine, evaluate or screen any of these external resources and does not warrant or endorse any of the information, content, offers or claims of these third parties. You further acknowledge and agree that whokeys.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.
You agree not to alter, modify, reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by whokeys.com.
All trademarks, service marks, trade names, logos and icons (collectively "Trademarks") displayed on our site are registered and unregistered Trademarks of whokeys.com and others. Nothing contained in our site should be construed as granting, by implication, stoppable, or otherwise, any license or right to use any Trademark displayed on our site without the written permission of Whkeys.com or such third party that may own the Trademarks displayed on our site. Your use of the Trademarks displayed on our site, or any other content on our site, is strictly prohibited.
The entire content of this site which consists of inter text, video (of any format, streaming or otherwise), audio clips (of any format, streaming or otherwise), data assemblages, graphics, logos, buttons, icons and any (the “Site Content”) is proprietary to whokeys.com or its content provider or other third parties and is protected under international and domestic copyright laws. The arrangement and / or compilation of the Site Content are proprietary to whokeys.com and is protected under international and domestic copyright laws.
Verbal or written abuse of any kind (including but not limited to threats of abuse or retribution and defamatory statements) of any whokeys.com customer, whokeys.com employee,

A. The time frame of an order delivery is divided into two parts:

• Processing time: 3-7 Days

• Shipping time: 14~30 Days

B. Shipping methods: tandard Shipping Free /Priority Line / Express Shipping

C.Shipping fee:

Bzfuture Standard Shipping Free

Bzfuture Priority Line 5 EUR

Express Shipping 10 EUR

Note: Affected by Covid-19, there will be some delay on the delivery.